SHIPPING POLICY

 

Our products comes from many sources and suppliers, from U.S.A, Singapore, to Hong Kong. Therefore, shipping times will be varied depending on where you live.


Estimated shipping delivery times:

Processing time within 5-7 days of ordering

USA: 15-28 business days

World: 20-35 business days

*Orders may take longer to deliver due to customs delays. Though not all orders can be delayed by customs inspections, in some cases, orders can be inspected at a customs agency for a certain amount of time.

*Business day: these are the days between and including Monday to Friday and do not include public holidays and weekends.


INTERNATIONAL SHIPPING:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

I ORDERED TWO OR MORE ITEMS, BUT ONLY RECEIVED ONE:

Items ordered from LOVE HAUL may ship from separate suppliers around the world. Depending on the type of items in your order, you may receive separate shipments for your order. You should receive any missing components of your order within two (2) weeks. Please keep all delivery packets as we will require them for evidence of shipment.

 

WHAT IF I MOVE ADDRESS BEFORE MY ORDER ARRIVES?

If you happen to move address before your order arrives, it is your responsibility to set up mail redirection with your postal services. We can not change the address of your item once it has been shipped. If you do require the item to be re-sent to a new address, after shipment, extra charges will apply.